Spanbuy Cookie Notice
Effective Date: October 16, 2025
Last Updated Date: October 16, 2025
Spanbuy (hereinafter referred to as "we") respects your privacy and data rights. In accordance with the Personal Information Protection Law of the People's Republic of China, Network Security Law, and Information Security Technology - Personal Information Security Specification, we formulate this Cookie Notice to inform you of the rules for using Cookies on our official website (https://spanbuy.com/) and related services. Using our services means you have read, understood, and agreed to the contents of this Notice.
I. What Are Cookies?
Cookies are small text files sent by the server to your device (computer, mobile phone, etc.) when you visit a website, used to store device identification, preference settings and other information. Cookies themselves do not identify natural persons, but only serve to optimize service experience and ensure service security, and can usually be managed through browser settings.
II. Types and Purposes of Cookies We Use
(I) Strictly Necessary Cookies (Non-disablable)
These Cookies are essential technical support for providing core services. Disabling them will prevent the services from functioning properly, and we do not need additional consent from you:
- Account & Security: Store account login status and device verification information (e.g., session ID) to avoid repeated logins and prevent account theft risks;
- Transaction Guarantee: Record order generation status and logistics tracking identifiers to ensure a smooth cross-border logistics order process;
(II) Function Optimization Cookies (Consent Required)
These Cookies are used to improve service quality and personalized experience, and you can independently choose whether to authorize them:
- Preference Memory: Record your frequently used logistics routes (e.g., China-UK Railway, air freight) and delivery address templates to simplify subsequent operations;
- Service Improvement: Count page visit frequency and function usage duration (e.g., inspection application, claim submission) to optimize page interaction and service processes;
- Compliance Adaptation: Store your cookie consent status (accept/reject) to avoid repeated pop-up interruptions, and will not repeatedly request authorization within 48 hours after your rejection.
(III) Third-Party Cookies (Consent Required)
We may share some Cookies with cooperative payment institutions, logistics service providers and other third parties, only for specific cooperation purposes:
- Payment Security: Synchronize order verification information to payment platforms to ensure compliance with cross-border payment processes;
- Logistics Tracking: Share Cookies associated with logistics tracking numbers with logistics providers such as RM/DPD to achieve real-time trajectory synchronization;
- Data Analysis: Entrust third-party institutions to count service usage through Cookies. The analysis results are only used for overall optimization and do not contain personal identity information.
III. Storage and Management of Cookies
- Storage Period: Strictly necessary Cookies are stored for the duration of your session (automatically deleted when the browser is closed); function optimization and third-party Cookies are stored for a maximum of 1 year, and will automatically expire or be anonymized after the expiration;
- Your Control Rights: You can view, delete or disable Cookies through browser settings (specific path: Browser "Settings - Privacy & Security - Cookie Settings"). However, disabling strictly necessary Cookies may prevent you from completing core operations such as order submission and logistics inquiry;
- Consent Update: You can update your Cookie authorization preferences at any time through "Personal Center - Privacy Settings" on the official website, and the changes will take effect upon submission.
IV. Our Commitments
- Strictly adhere to the "minimum necessary" principle and do not collect Cookie information unrelated to services;
- Use encryption technology to protect sensitive information stored in Cookies (e.g., login credentials) and do not disclose it to unauthorized third parties;
- If the Cookie usage rules change, we will notify you via official website pop-ups, SMS or email, and your continued use of the services will be deemed acceptance of the changes.
V. Contact Us
If you have questions, objections or need assistance with Cookie settings, you can contact us through the following channels:
- Service Hotline: +8615880115921 (10:00-18:00, Working Days)
- Service Email: spanbuy@126.com